Last updated: 7 May 2026
These Terms of Service (“Terms”) form a binding agreement between you and Trendstorm Pte. Ltd. (registered in Singapore), doing business as MetricsMonster (“MetricsMonster,” “we,” “us,” or “our”), and govern your access to and use of the MetricsMonster website at https://www.metricsmonster.com (the “Site”), our data API, CSV downloads, dashboards, documentation, and any related services (collectively, the “Services”).
By creating an account, subscribing to a plan, generating an API key, or otherwise using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
You must be at least 18 years old and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements.
When you create an Account, you agree to provide accurate, current, and complete information and to keep that information up to date. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account.
We may refuse, suspend, or terminate any Account at our discretion if registration information is inaccurate, if we suspect fraud, or if you violate these Terms.
The Services are offered on a paid subscription basis. There is no free tier and no free trial.
Plan options. As of the date above, we offer two annual plans:
Current pricing is shown on our pricing page. We may change pricing at any time, but price changes will not affect the current term of an existing subscription — they will apply to your next renewal.
Annual plans only. All subscriptions are billed annually in advance. We do not currently offer monthly billing.
Payment. Payments are processed by Stripe. By providing a payment method, you authorise us (via Stripe) to charge the applicable fees, taxes, and any other charges to that payment method. You are responsible for keeping your payment information accurate and up to date.
Taxes. Fees are stated exclusive of taxes. Where required, we will collect applicable taxes (such as EU VAT under the OSS Non-Union scheme, GST, or sales tax) at checkout and remit them to the relevant authorities.
Auto-renewal. Subscriptions automatically renew at the end of each annual term at the then-current price unless cancelled before the renewal date. By subscribing, you authorise us to charge your payment method for each renewal.
Cancellation. You may cancel your subscription at any time from your Account settings or by emailing us at hello@metricsmonster.com. When you cancel:
Cancellation does not entitle you to a refund of fees already paid, except as set out in Section 6 (EU/UK consumer right of withdrawal) or where required by mandatory local law.
All fees are non-refundable. We do not offer refunds for unused portions of a subscription, downgrade, partial use, dissatisfaction with the data, changes you make to your Account, or any other reason, except:
We encourage you to review the Services thoroughly before subscribing. If you have questions about coverage, data sources, or commercial use, contact us at hello@metricsmonster.com before purchasing.
If you are a consumer (i.e. acting outside your trade, business, craft, or profession) resident in the European Union or the United Kingdom, you have the right under the Consumer Rights Directive (EU) 2011/83 (and its UK equivalent) to withdraw from your purchase of digital services within 14 days, without giving any reason.
However, by completing your purchase and starting to use the Services, you:
This is the standard mechanism under EU and UK law for waiving the cooling-off period for digital services so that you can use the API immediately. If you do not consent to immediate performance, do not complete your purchase — instead, contact us before subscribing.
To withdraw under the conditions permitted by law, email hello@metricsmonster.com with your name, the date of purchase, and a statement that you are withdrawing.
Each Account is issued one or more API Keys to access the API. Your API usage is metered against the monthly quota of your plan:
Quotas reset on the first day of each calendar month. Unused calls do not roll over.
If you exceed your monthly quota, additional requests will return a 429 Too Many Requests response until your quota resets, you upgrade, or we agree to a custom arrangement. We do not currently bill for overages, but we reserve the right to introduce overage billing or hard caps on a forward-looking basis with notice.
We may also apply short-window rate limits (for example, requests per second) to protect the stability of the Services. Documentation reflects the current limits.
You agree not to circumvent or attempt to circumvent any rate limit, quota, or technical control — including by using multiple Accounts, sharing API Keys across organisations, or rotating IP addresses to evade detection.
Subject to your compliance with these Terms and payment of all fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use Output during your subscription term, as set out below.
If you subscribe to the Basic Plan, your licence is strictly limited to personal, non-commercial use. This means:
If you intend to use Output for any commercial purpose, you must subscribe to the Professional Plan or a custom enterprise arrangement.
If you subscribe to the Professional Plan, you may use Macro Data for internal and external commercial purposes, including:
You may not, even on the Professional Plan:
If you are unsure whether your intended use is permitted, email us at hello@metricsmonster.com before proceeding. We are generally reasonable about novel use cases.
In addition to the plan-specific restrictions above, you agree not to:
We reserve the right to investigate suspected violations and to take any action we consider appropriate, including suspending or terminating your Account.
Asset Price Data (including but not limited to prices for Bitcoin, Gold, Silver, the S&P 500, and DXY) is sourced from third-party data providers and is redistributed by us under our own licensing arrangements with those providers.
Asset Price Data may be subject to additional restrictions beyond those in Section 8, including limits on redistribution, attribution requirements, or restrictions on use in trading systems. By default and unless we expressly agree otherwise in writing:
If you have a use case that requires expanded asset price rights, contact us at hello@metricsmonster.com.
We compile and standardise data from official sources (including the Federal Reserve, People's Bank of China, European Central Bank, Bank of Japan, Bank of England, and Bank of Canada) and from third-party asset price feeds. We work to keep the data accurate, current, and consistent.
However, we provide all Output on an “as-is” and “as-available” basis, with no warranty of any kind, express or implied, including warranties of accuracy, completeness, timeliness, fitness for a particular purpose, non-infringement, or merchantability.
In particular:
You are solely responsible for verifying Output before relying on it for any consequential decision.
Output is provided for informational purposes only and does not constitute financial, investment, tax, legal, or other professional advice. Nothing on the Services should be interpreted as a recommendation, solicitation, or offer to buy, sell, or hold any security, commodity, currency, cryptocurrency, or other financial instrument.
We are not a registered investment adviser, broker-dealer, or financial planner in any jurisdiction. You should consult qualified professionals before making any investment, financial, tax, or legal decision.
You assume full responsibility for any decision you make based on Output. We are not liable for any loss, damage, or missed opportunity arising from your reliance on Output.
Our property. The Services — including the website design, source code, database structure, API design, documentation, branding, logos, trademarks, and the curated, standardised, and aggregated dataset we provide — are owned by Trendstorm Pte. Ltd. or our licensors and are protected by intellectual property and database rights laws.
The data itself. Underlying source data published by central banks and governments is generally in the public domain or otherwise publicly available. However, the collection, normalisation, structuring, and presentation of that data through the Services represents our investment and is protected as a database and as a compilation under applicable law (including the EU and UK sui generis database right, where applicable).
Limited licence to you. Subject to your compliance with these Terms, we grant you the licence described in Section 8 to use Output for the duration of your subscription. All rights not expressly granted are reserved.
Your feedback. If you submit suggestions, ideas, feedback, or proposals about the Services (for example, requests for new datasets via our suggestion form), you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use, modify, and incorporate them without compensation or attribution to you.
You are responsible for:
You can rotate your API Keys at any time from your Account dashboard. We strongly recommend rotating keys immediately if you suspect compromise.
We are not liable for any loss arising from unauthorised use of your Account or API Keys where you have failed to maintain reasonable security.
We provide the Services on a best-efforts basis. We do not guarantee any specific level of uptime, response time, or availability under the Basic or Professional Plan. The Services may be unavailable from time to time for maintenance, updates, or reasons outside our control.
We may, at any time and at our sole discretion:
If we discontinue a dataset or feature that materially affects your subscription, we will use reasonable efforts to give advance notice. Discontinuation does not entitle you to a refund except where we determine an exception is warranted.
Service-level commitments (SLAs) are available only under separate written agreement (see Section 20).
By you. You may terminate your subscription at any time by cancelling as described in Section 4.
By us. We may suspend or terminate your Account, immediately and without refund, if you:
For non-material breaches, we will generally give notice and an opportunity to cure before terminating, but we are not required to do so where the breach is severe or where the law does not require it.
Effect of termination. On termination:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING (WITHOUT LIMITATION) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT:
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply only to the extent permitted by law, and you may have additional rights.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
These limitations apply regardless of the theory of liability (contract, tort, statute, or otherwise), and apply even if a limited remedy fails of its essential purpose.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the smallest extent permitted by law, and nothing in these Terms excludes liability for fraud, gross negligence, death, or personal injury caused by our negligence, or any other liability that cannot lawfully be excluded.
You agree to defend, indemnify, and hold harmless Trendstorm Pte. Ltd., our affiliates, and our respective officers, directors, employees, and agents from and against any claim, demand, loss, liability, damages, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with our defence.
The Basic and Professional Plans are designed for individual users and small teams. Universities, research institutions, large enterprises, financial institutions, and customers with bespoke requirements (volume API access, redistribution rights, SLAs, custom data, indemnification, security reviews, on-premise delivery, or contractual changes) should contact us at hello@metricsmonster.com to discuss a custom arrangement.
If you and we sign a separate written master service agreement, order form, or enterprise licence (an “MSA”), the MSA governs to the extent it conflicts with these Terms. Otherwise, these Terms apply.
These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles.
You and we agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Services will be submitted to the exclusive jurisdiction of the courts of Singapore. We may, at our option, also bring proceedings in the courts of the country where you reside or, if you are using the Services in the course of a trade or profession, in the country of your principal place of business.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or confidential information.
If you are a consumer resident in a jurisdiction whose mandatory consumer law gives you the right to bring proceedings locally or apply local law, that right is preserved.
We may update these Terms from time to time. The updated version will be indicated by an updated “Last updated” date at the top.
For material changes (for example, changes to data licensing, refunds, or liability), we will use reasonable efforts to notify you in advance — by email, an in-app notice, or a prominent notice on the Site — at least 30 days before the changes take effect for existing subscribers.
For non-material changes (typos, clarifications, references, contact details), the change is effective on posting.
Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your subscription before they take effect.
For questions about these Terms, billing, cancellation, or anything else, contact us at:
hello@metricsmonster.com
Or by post:
Trendstorm Pte. Ltd.
Singapore
